Return and refund requests must be submitted within 14 days of the delivery date. Requests raised after this period cannot be accepted.

Conditions for a valid return

To qualify for a return or refund, the following must apply:

• You provide a valid proof of purchase or order number.
• The item is unused, unworn, and unwashed, with all original tags attached.
• The item is returned in its original packaging, undamaged.

Valid reasons for a return or refund

• The size delivered does not match what was ordered, or does not correspond to the size chart shown on our website.
• The product delivered differs significantly in design, colour, embroidery, or fabric from what was shown online.
• A different product or variant was delivered.
• A genuine manufacturing defect affects the wearability of the garment.

Non-returnable items

Made-to-measure and custom-stitched orders, sale or clearance items, and any item marked as final sale are not eligible for return or exchange, unless found to have a manufacturing defect.

How refunds are processed

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are issued to your original method of payment within 14 days of us receiving the returned goods. Original shipping charges are non-refundable.

How to start a return

Email us at saharatifofficial@gmail.com with your order number, the reason for return, and clear photos of the item where relevant. Our team will confirm the next steps and, if approved, share the return address with you.

We reserve the right to update this policy at any time. Any changes will take effect as soon as they are posted on this page.