1. Introduction

At Sahar Atif Studio (saharatif.com), we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or communicate with us.

2. Information We Collect

We collect several types of information from and about users of our website, including:

• Personal Identification Information: Name, billing address, shipping address, email address, phone number, and WhatsApp contact details provided during checkout or account registration.
• Order & Transaction Data: Details about payments, purchased items, sizing specifications, custom measurement details for made-to-order garments, and transaction history.
• Technical & Browsing Data: IP address, browser type, operating system, device details, time zone settings, and browsing behavior on saharatif.com collected automatically via cookies and tracking technologies.

3. How We Use Your Information

We process your personal information for the following legitimate business purposes:

• To process, fulfill, and dispatch your orders, including custom-stitched, made-to-measure, and bridal pieces.
• To send order updates, tracking details, and transactional communications via email or WhatsApp.
• To handle returns, refunds, customer support inquiries, and policy updates.
• To improve our website functionality, product offerings, user experience, and targeted store performance.
• To comply with applicable legal obligations, tax filings, and customs clearance requirements.

4. Payment Security & Third-Party Gateways

We do not store or retain your complete credit card, debit card, or sensitive financial account details on our servers. All online payment transactions are processed securely through encryption protocols handled by authorized third-party payment gateways. These third-party providers adhere to standard PCI-DSS compliance regulations.

5. Sharing & Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. We only share necessary data with trusted service providers who assist in operating our business, including:

• Logistics & Courier Partners: Domestic and international shipping services required to fulfill and deliver your orders.
• Payment Processors: Secure gateways to authorize and complete monetary transactions.
• Technical & Analytical Partners: Platforms assisting with website hosting, analytics, and security infrastructure.
• Legal Authorities: When required by law, court order, or governmental regulations, including international customs authorities.

6. Cookies & Tracking Technologies

saharatif.com utilizes cookies and similar tracking tools to recognize your device, maintain your shopping cart sessions, and evaluate site traffic patterns. You can choose to disable cookies through your browser settings; however, doing so may impact certain features and functionalities of our store.

7. Data Retention & International Transfers

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, satisfy accounting and legal standards, or resolve disputes. Because we process international orders, your delivery data may be transferred across international borders to facilitate shipment and customs clearance in your destination country.

8. Your Rights

Depending on your region, you have the right to access, correct, update, or request the deletion of your personal data stored with us. If you wish to exercise any of these rights or opt out of direct marketing communications, please contact our support team.

9. Updates to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any changes will take effect immediately upon being posted on this page of saharatif.com.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:

Email: saharatifofficial@gmail.com
WhatsApp: +92 301 8449993